Shudh Mitti
Feel The Nature's Love
“Our mission is to provide pure, natural, and handmade skincare products that are safe for the skin and free from harmful chemicals — connecting people back to nature with every use.”
Shudh Mitti's products transformed my skincare routine with their natural ingredients and authentic craftsmanship. Highly recommend!
Anjali Rao
I love the handmade soaps! They are gentle on my skin and smell absolutely divine. Truly natural!
Rajdeep Singh
★★★★★
★★★★★
Terms and Conditions
Welcome to www.shudhmitti.com!
These terms and conditions outline the rules and regulations for the use of Shudh Mitti's Website, located at https://shudhmitti.com.
By accessing this website, we assume you accept these terms and conditions. Do not continue to use www.shudhmitti.com if you do not agree to take all of the terms and conditions stated on this page.
🧼 Shudh Mitti Handmade Soap – Terms & Conditions Addendum
1. Product-Specific Liability
All of our soaps are handmade using natural ingredients. However, skin types vary, and we strongly advise all customers to review the listed ingredients before purchasing or using our products. Shudh Mitti is not liable for any allergic reactions, skin irritation, or other issues arising from product use. Always consult a dermatologist if you are unsure.
2. Health & Safety Disclaimer
Our products are crafted with care using high-quality natural ingredients like Multani Mitti, honey, rose water, aloe vera, and turmeric. Despite this, some individuals may still experience sensitivity.
We recommend performing a patch test before full application. Discontinue use immediately if irritation occurs. By purchasing our products, you acknowledge this risk.
3. Usage Instructions
Please follow the instructions provided with each product. Misuse may result in ineffective results or skin sensitivity. Shudh Mitti is not responsible for outcomes caused by incorrect usage.
4. Intellectual Property
All product names, formulas, designs, logos, packaging, and content displayed on this website are the intellectual property of Shudh Mitti.
Reproduction, duplication, or commercial use without express written permission is strictly prohibited.
5. Custom Orders & Special Requests
We accept custom soap orders for special occasions such as weddings, events, or gifting.
Full payment is required in advance.
Due to the handmade nature, custom orders are non-refundable, except in cases of damage or error on our part.
For bulk orders, please contact us for timelines and pricing.
6. Shipping, Returns & Refund
Shipping: We strive to ship all orders within 2–5 business days. Delays may occur during high demand or holidays.
Returns: Due to hygiene and safety, opened soap products are non-returnable.
Returns are accepted only if: The product arrives damaged or defective. You notify us within 48 hours of delivery
We may request photographic proof for claims.
We aim to make your shopping experience smooth and worry-free. Our refund process is as follows:
Refund Request Time-frame: Refunds can be requested within 7 days of product delivery.
Refund Processing: If approved, the refund will be processed within 4–7 business days.
Refund Method: The amount will be credited to your original payment method.
7.🚚 Delivery Timeline
We strive to deliver your orders quickly and safely. Here's what to expect:
Order Processing Time: 1–2 business days
Delivery Time:
Within City: 2–4 business days
Within State/Region: 3–6 business days
Other States/Remote Areas: 5–9 business days
International: 6-15 Business days
Tracking: A tracking link will be shared via SMS or email once your order is shipped.
8. Privacy & Data Protection
We respect your privacy. Information collected during checkout (name, address, contact info) is used solely to process your order and improve your experience.
We do not sell, rent, or trade your personal information to any third party.
9. Cookie Policy
We use cookies to enhance user experience, improve our website, and analyze traffic. By using our site, you consent to our use of cookies. You can disable cookies via browser settings.
10. Sustainability & Ethical Practices
Shudh Mitti is committed to eco-conscious living.
We use biodegradable, recyclable packaging wherever possible.
Our ingredients are ethically sourced, and our process is cruelty-free.
11. Promotions & Discounts
Promotional offers and discount codes:
Are valid for a limited time only
Cannot be combined with other offers
May be modified or withdrawn by Shudh Mitti at any time without prior notice
Returns & Refunds policy
You are entitled to cancel your order within 30 days without giving any reason for doing so.
The deadline for canceling an order is 30 days from the date you received the goods or on which a third party you have appointed, who is not the carrier, takes possession of the product delivered.
In order to exercise your right of cancellation, you must inform us of your decision by means of a clear statement.
You can inform us of your decision by e-mail shudhmitti@gmail.com
We will reimburse you no later than 30 days from the day on which we receive the returned goods. We will use the same means of payment as you used for the order, and you will not incur any fees for such reimbursement.
Conditions for returns:
In order for the goods to be eligible for a return, please make sure that:
The goods were purchased in the last 30 days
The goods are in the original packaging
The following goods cannot be returned:
The supply of goods made to your specifications or clearly personalized.
The supply of goods which according to their nature are not suitable to be returned, for example goods which deteriorate rapidly or where the date of expiry is over.
The supply of goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.
The supply of goods which are, after delivery, according to their nature, inseparably mixed with other items.
We reserve the right to refuse returns of any merchandise that does not meet the above return conditions at our sole discretion.
Returning Goods
You are responsible for the cost and risk of returning the goods to us. You should send the goods to the following address:
Shudh Mitti, Majitha Road,Nag Kalan, Amritsar, Punjab, India 143601
We cannot be held responsible for goods damaged or lost in return shipment. Therefore, we recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the goods or proof of received return delivery.
Gifts:
If the goods were marked as a gift when purchased and then shipped directly to you, you'll receive a gift credit for the value of your return. Once the returned product is received, a gift certificate will be mailed to you.
If the goods weren't marked as a gift when purchased, or the gift giver had the order shipped to themselves to give it to you later, We will send the refund to the gift giver.
Contact Us
If you have any questions about our Returns and Refunds Policy, please contact us by e-mail shudhmitti@gmail.com +91 9780533161